Texas HB 19 Telepsychiatry Compliance: Online mental health care is growing fast in Texas. Psychiatrists can now meet patients virtually, making care easier for everyone. But these digital sessions must follow state laws. House Bill 19 (HB 19) outlines the standards that keep remote care safe, private, and legal.
This checklist will help clinics meet these requirements and maintain quality treatment for patients.
Understanding HB 19
HB 19 explains how telemedicine should operate in Texas. It focuses on safety, privacy, and accountability for both doctors and patients.
Main Rules Under HB 19
- Every psychiatrist must hold a Texas medical license.
- The online platform must follow HIPAA security rules.
- Each appointment should be properly recorded and documented.
- Informed consent is required before treatment begins.
- Billing should follow state and payer policies.
Following these steps helps prevent errors, denials, and legal trouble. Ignoring them can lead to fines or claim rejections.
Why Following the Law Matters
Skipping compliance can cause serious issues:
- Financial losses: Claims may be delayed or denied.
- Legal risks: The clinic could face penalties.
- Patient harm: Missing data or incomplete notes affect care quality.
A good checklist keeps everything organized and avoids confusion. It makes billing and treatment smoother for all involved.
Essential Parts of the Compliance Checklist
-
Provider License
Every psychiatrist treating Texas patients must have a valid state license.
Even if the provider lives outside Texas, they need this license to see local patients.
Renew it regularly to stay compliant.
-
Informed Consent
Each patient, or their guardian, must sign a consent form before sessions start.
This form should explain:
- What online psychiatry means.
- Possible limits and risks.
- How privacy will be protected.
- The right to stop virtual care anytime.
Keep the signed form in the patient’s record as proof of consent.
-
Technology and Security
The virtual platform must protect patient information. It should follow HIPAA standards.
Basic security tips:
- Use encrypted video and audio tools.
- Keep all files and data secure.
- Confirm both user identities before each session.
- Avoid free, public tools like Zoom or Skype—they aren’t fully secure.
-
Documentation and Records
Each session must have a detailed note. Include:
- Date, time, and session length.
- All participants (like parents or guardians).
- The reason for the visit and the diagnosis.
- Correct billing codes for the service.
Accurate notes reduce claim errors and protect your practice during audits.
-
Billing and Coding
Billing should reflect the care given. Use proper CPT codes and modifiers such as 95 or GT.
Check with the payer—Medicaid, CHIP, or insurance—to confirm telehealth coverage.
Incorrect codes can delay payment or trigger audits.
-
Emergency Planning
Every clinic should have a crisis response plan.
It must cover what to do if a patient is suicidal or dangerous.
Include:
- Contact numbers for local emergency help.
- Clear crisis management steps.
- Notes on all actions taken during an emergency.
Having this plan protects both patients and staff.
Example: Workflow for a Texas Clinic
|
Step |
Task | Team Member | Details |
| 1 | Verify license | Admin staff |
Confirm active Texas license. |
|
2 |
Collect consent | Psychiatrist | Save signed consent form. |
|
3 |
Schedule visit | Coordinator |
Check internet setup with patient. |
| 4 | Hold session | Psychiatrist |
Record details and timing. |
|
5 |
Bill service | Billing team | Use correct CPT and modifiers. |
| 6 | Follow up | Care staff |
Plan next visit or referral. |
This simple structure keeps everyone clear on their duties and reduces mistakes.
Real-Life Example
A small Texas clinic provides online care for children.
A psychiatrist holds a 40-minute session with a child and guardian using a secure video app.
The clinic’s process includes:
- Licensed Texas psychiatrist.
- Signed consent before starting.
- HIPAA-compliant video software.
- Detailed session notes with diagnosis.
- Correct telehealth billing code.
Because of this, the claim is approved without delay, and the clinic stays fully compliant.
Best Practices for Clinics
- Train your staff regularly on HB 19 and telehealth policies.
- Review records often to find and fix errors early.
- Use secure tools that meet HIPAA standards.
- Explain the process clearly to each patient.
- Record everything—time, consent, and session details.
Simple routines like these make compliance easier and build patient trust.
Benefits of Staying Compliant
- Fewer billing issues: Accurate notes mean faster payments.
- More patient confidence: Clients feel safe about their privacy.
- Legal protection: Following state rules avoids penalties.
- Better teamwork: Each staff member understands their job.
HB 19 Compliance Summary Table
|
Area |
Rule | Quick Tip |
|
Licensing |
Must have a valid Texas license | Verify before seeing patients. |
|
Consent |
Required before care | Explain privacy and limits. |
|
Technology |
Must protect data |
Use encrypted, HIPAA-approved tools. |
| Records | Document every visit |
Include date, codes, and time. |
| Billing | Follow state coding |
Use modifier 95 or GT. |
| Emergencies | Crisis plan needed |
List emergency contacts. |
Conclusion: Texas HB 19 Telepsychiatry Compliance
Online psychiatry gives Texans better access to mental health support, especially in remote areas.
But clinics must follow HB 19 rules to keep care legal and secure.
From licensing and consent to billing and crisis plans—each step ensures safe and lawful service. By following this compliance checklist, providers can focus on what matters most: delivering quality mental health care to the people who need it most.
For clinics offering psychiatry billing services in Texas, partnering with professionals who understand HB 19 compliance can make a significant difference. The Medicators specialize in helping providers maintain accuracy, ensure proper telehealth documentation, and stay fully compliant with state regulations—supporting both patient care and financial stability.
FAQs: Texas HB 19 Telepsychiatry Compliance
1. What is Texas HB 19 Telepsychiatry Compliance?
Texas HB 19 Telepsychiatry Compliance ensures online mental health services follow state laws for safety, privacy, and billing.
2. Why is Texas HB 19 Telepsychiatry Compliance important for clinics?
Following Texas HB 19 Telepsychiatry Compliance prevents billing errors, legal penalties, and protects patient privacy during virtual care.
3. How can clinics achieve Texas HB 19 Telepsychiatry Compliance?
Clinics achieve Texas HB 19 Telepsychiatry Compliance by maintaining provider licensing, informed consent, secure platforms, accurate documentation, and proper billing.













